PERSONAL DATA PROTECTION POLICY

Who are we?

We are Alpi Commerce Ltd. with registered office and address of management: 8 San Stefano Str., Assenovgrad, Bulgaria, entered in the register of companies of Bulgaria with UIC: 115306725, e-mail for contact regarding personal data protection: office@alpi.bg. As a personal data administrator we store and process your personal data in accordance with the requirements of Regulation (EU) 2016/679.

For what purpose do we process your personal data?

Depending on the purposes for which we collect and process your data, they can be:

- your identity data (i.e. your name and surname, contact details - telephone, e-mail, address).

When we require you to fill in your personal data in order to provide access to a certain function or service, we will mark certain fields as mandatory because this is the data we need in order to provide you with the service. Please note that if you choose not to provide us with this information, you may not be able to take advantage of the relevant services or features on our site.

Depending on the services, products and features you want to use, we will process your personal data for the following purposes:

1. To administer your registration as a user / participant - we process your data to identify you as a user / participant in a campaign and provide you with access to our services;

2. For further development, implementation and realization of the conditions of the Campaign that we organize - this purpose includes processing of your data for contacting you regarding the award in case you are a winning participant in the Campaign; to manage requests and information; for reporting purposes;

3. For marketing purposes - we will process your data for information about products and offers for promotional activities.

What is the legal basis for processing your data and for how long do we keep your data?

We will process your data on the basis of your consent for processing when filling out the contact form on the site as a user / participant. We will process your data within the following deadlines - for the purposes of identifying the winning participants - 5 (five) years from January 1 of the year following the year of the promotional Campaign and 30 (thirty) days after the end of the Campaign for personal data of participants who participated but did not win the Campaign.

Notwithstanding the fact that we will process your data for the period absolutely necessary to achieve the respective goal, we will subsequently keep the data properly stored and protected for the period during which liability may arise for their processing in accordance with applicable law. After the expiration of the statute of limitations for each case of possible liability, we will delete your personal data.

Will we share your data with third parties?

We will not provide your personal data to third parties unless:

• we have your explicit consent;

• there is a requirement for provision of information by legitimate control bodies or officials, who according to the current legislation, have the right to request and collect such information and the trader is obliged to provide this information by law;

• the information is provided to third parties - our partners and / or providers of logistics services, transport, delivery, technological services, etc. in connection with the performance of the service under the contract concluded between us and you.

What are your rights when you provide us with your data?

We are committed to keeping your data confidential and to ensuring that you exercise your rights regarding the processing and protection of your data. You can exercise your rights by sending an email to the following address: office@alpi.bg in particular, you have the following rights:

•to request us to access the data we have about you. At any time you have the right to request from us information about your personal data that we store.

• request that we correct the data we already have. You have the right to request correction of your personal data if it is incorrect or incomplete. Please also note that if you actively provide us with personal data, you guarantee that it is correct and accurate and you agree to notify us of any changes to your data. On a general basis, the user is personally responsible for reporting incorrect, inaccurate or incomplete information in the registration forms, as well as the responsibility to provide only his personal data and not data to third parties.

• request us to delete your personal data (the "right to be forgotten") if it is no longer necessary for the purpose for which it was collected, or if we no longer have a legal basis to process it.

• object to the processing of your data on the basis of a legitimate interest. In this case, we will not continue to process your personal data unless this is necessary to protect your legitimate interest and rights or to sue.

• request that we suspend or limit the processing of your personal data, which means that in certain cases you may request that we temporarily suspend the processing of your data.

• request that we provide you with your personal data stored and processed by us in a structured, widely used, machine-readable format for transfer to you or another data controller.

If you have given us consent to the processing of your data for a specific purpose, you have the right to withdraw this consent at any time by sending an email to the above address.

• request that we suspend or limit the processing of your personal data, which means that in certain cases you may request that we temporarily suspend the processing of your data.

• request that we provide you with your personal data stored and processed by us in a structured, widely used, machine-readable format for transfer to you or another data controller.

If you have given us consent to the processing of your data for a specific purpose, you have the right to withdraw this consent at any time by sending an email to the above address.

Please note that the exercise of these rights is subject to certain exceptions in order to protect the public interest (i.e. the prevention or detection of crime) or to protect our interests (i.e. the preservation of legally required data and documents).

When exercising any of the above rights resp. at your request, we will check your right and will respond without undue delay, but not later than 1 (one) month. In more complex cases or during the receipt of numerous requests, this period may be extended by another two months, of which we will inform you.

If you are not satisfied with the use of your data or with our response in exercising these rights, you have the right to file a complaint to the regulatory body for personal data protection - Commission for Personal Data Protection: https://www.cpdp.bg , Sofia 1592, bul. „Prof. Tsvetan Lazarov ”№ 2.

Please note that if you do not wish us to process your personal data in the ways described in this document, you have the right not to provide it to us. The provision of your personal data by you is completely voluntary and in order to fully provide quality service on our part. Your refusal to provide personal data means a refusal of our services.

By filling out a contact form through our website, you expressly agree that we, as an administrator, process the personal data provided by you in accordance with the regulations for personal data protection.

Please note that by filling out the contact form on our site, you agree to this Privacy Policy and explicitly confirm that you accept it, giving us your consent to the processing of your personal data.

We are committed to maintaining the confidentiality of your personal information and to storing and processing it in a secure software environment.

The data you provide to us is stored within the EU. We do not transfer, sell or exchange your data for marketing purposes to third parties. The data that is sent to third parties is only used to provide our services.

Information collected through cookies

We provide you with information about what cookies are, how they are used, for what purposes and how you can manage them for this Website and other related sites.

Cookie Policy

Use of cookies

Cookies are short text files or small packets of information that are stored through the Internet browser of your end device (computer, tablet, laptop or mobile phone) when you visit various sites and pages on the Internet. Their purpose is to make the user recognizable when he uses it again on the Website. Some cookies may store user behavior and make it easier for you to use the Website. More information on how cookies work can be found on the Internet.

Use of cookies on our Website

We use cookies on our Website to facilitate, improve its performance and store information about user behavior. Where no personal data is stored, ie. We cannot identify you as an individual through the cookies on the site, therefore the General Data Protection Regulation (Regulation 2016/679) does not apply to the collection of this information. The information collected from cookies can be used in summary form to analyze the user behavior of the Website, which allows us to improve the functionality of the site, user paths and content.

Persistent cookies

They allow us to store information about browsing - analysis of visits, how you got to the Website, what pages you viewed, where you went through this Website. Tracking this information allows us to make improvements to the Website, including correcting errors and expanding the content. The shelf life of this type of cookies varies according to their specific purpose.

Session cookies

These cookies make it easier for you to use the site and store information temporarily, only within the session of the browser used. The information that is stored through them is which pages you visited and how you got to certain information. These cookies do not collect information from your end device and are automatically deleted when you leave the Website or end your browser session.

Manage the use of cookies

Browsers allow the management of cookies from a specially created folder on your browser. You can block the receipt of cookies, delete all or part of them, or set preferences regarding the use of cookies before initiating a visit to the site. Deleting or blocking cookies may adversely affect the functionality of our Website, and hence your user experience on it.

Manage the use of cookies

Disable or block cookies

Controlling, disabling or blocking cookies is controlled by your browser settings. A total ban on the use of all cookies may affect the functional presentation of the site, its effectiveness and access to certain information. The cookies used on our Website are automatically deleted / deleted after a period of time that varies up to 365 days and depends on the purpose of the specific cookie.

We would like to inform you that any future changes to this Privacy Policy will be published on this page and brought to your attention in a timely and appropriate manner.